Privacy policy
Last updated: 06/11/23
This Privacy Policy describes how Ora Ice Baths (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit oraicebaths.com (the “Site”) or use our services (collectively, the “Services”). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and comply with applicable laws.
How We Collect and Use Your Personal Information
We collect personal information to provide and improve our Services. This includes information you provide directly, information collected automatically through cookies, and information obtained from third parties.
What Personal Information We Collect
- Information You Provide: Name, address, phone number, email, order information, account information, and customer support communications.
- Information from Cookies: Usage data, device information, browser information, IP address.
- Information from Third Parties: Payment information from processors, and data from partners.
How We Use Your Personal Information
- Providing Services: To process payments, fulfill orders, manage accounts, and provide customer support.
- Marketing: To send promotional communications and tailor advertising.
- Security: To detect and prevent fraud.
- Communication: To provide customer support and respond to inquiries.
Cookies
We use cookies to enhance your experience on our Site. For details, please refer to our cookie policy on our website.
How We Disclose Personal Information
We may share your personal information with vendors, service providers, marketing partners, affiliates, and in connection with business transactions or legal obligations.
User-Generated Content
Content you post publicly, such as reviews, may be accessed and used by others.
Third-Party Websites and Links
We are not responsible for the privacy practices of third-party websites linked on our Site.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect their information.
Security and Retention of Your Information
We use reasonable security measures to protect your information and retain it as long as necessary for our business purposes and legal obligations.
Your Rights and Choices
Depending on your location, you may have rights such as access, deletion, correction, and portability of your personal information. You can also manage communication preferences and lodge complaints if necessary.
International Users
We may transfer your information internationally in accordance with applicable laws.
Contact
For questions or to exercise your rights, contact us at info@oraicebaths.com or 86 Westpoint Drive, Hobsonville, Auckland 0618, New Zealand.