Privacy policy

Last updated: 06/11/23

This Privacy Policy describes how Ora Ice Baths (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit (the “Site”) or use our services (collectively, the “Services”). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and comply with applicable laws.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services. This includes information you provide directly, information collected automatically through cookies, and information obtained from third parties.

What Personal Information We Collect

  • Information You Provide: Name, address, phone number, email, order information, account information, and customer support communications.
  • Information from Cookies: Usage data, device information, browser information, IP address.
  • Information from Third Parties: Payment information from processors, and data from partners.

How We Use Your Personal Information

  • Providing Services: To process payments, fulfill orders, manage accounts, and provide customer support.
  • Marketing: To send promotional communications and tailor advertising.
  • Security: To detect and prevent fraud.
  • Communication: To provide customer support and respond to inquiries.


We use cookies to enhance your experience on our Site. For details, please refer to our cookie policy on our website.

How We Disclose Personal Information

We may share your personal information with vendors, service providers, marketing partners, affiliates, and in connection with business transactions or legal obligations.

User-Generated Content

Content you post publicly, such as reviews, may be accessed and used by others.

Third-Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked on our Site.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect their information.

Security and Retention of Your Information

We use reasonable security measures to protect your information and retain it as long as necessary for our business purposes and legal obligations.

Your Rights and Choices

Depending on your location, you may have rights such as access, deletion, correction, and portability of your personal information. You can also manage communication preferences and lodge complaints if necessary.

International Users

We may transfer your information internationally in accordance with applicable laws.


For questions or to exercise your rights, contact us at or 86 Westpoint Drive, Hobsonville, Auckland 0618, New Zealand.

Science Behind the Chill

Unlock the Power of Cold Therapy

Dive into the science of cold water immersion—activating your body's natural defenses to enhance circulation and speed up recovery. Discover why colder is better for your overall health and well-being.

Benefits of Upright Immersion:

Experience the advantages of upright immersion in an ice bath. This posture promotes better posture and deeper breathing, while engaging core muscles for a dynamic, full-body response. Unleash the potential of your physique with every plunge.

Hydrostatic Pressure Explained:

Feel the gentle yet effective pressure of water in our ice baths. Hydrostatic pressure reduces swelling, enhances circulation, and supports your joints and muscles. This natural compression helps your body heal and rejuvenate more efficiently.

Full-Body Benefits:

Submerge in our ice baths for comprehensive health enhancements. Experience improved mental clarity and mood, a stronger immune system, and reduced inflammation. Each session offers a profound impact on physical and mental wellness.

Optimal Use Tips:

Maximize the benefits of your ice bath with these simple guidelines: immerse for 3-5 minutes to start, gradually increase exposure, and aim for regular sessions. This routine ensures the best results for health and recovery.